Vaccine Policy
Pediatric and Adolescent Medical center will follow the recommended vaccine schedule and guidelines established by the American Academy of Pediatrics (AAP) and the Center for Disease Control and Prevention (CDC). We strongly believe in the effectiveness of vaccines to prevent serious illness and to save lives and we believe in the safety of our vaccines. This vaccine schedule plays an important part in our responsibility to protect our communities and families from vaccine-preventable diseases.
Procedures and expectations for the vaccine guidelines are as follows:
1. We highly encourage all patients and their respective caretakers to follow CDC and AAP vaccine schedules with vaccines starting at the age of 2 months.
2. Pediatric and Adolescent Medical center reserves the right to release/discharge patients from our practice who refuse to comply with AAP and CDC guidelines which dictate the vaccination list and schedule for children.
No-Show and Missed Appointment Policy
We at Pediatric and Adolescent Medical Center understand that you may need to cancel or reschedule a visit due to emergencies or other unforeseen issues. If you are unable to keep your appointment, please notify us at least 24 hours prior to your scheduled appointment time. To ensure that each patient is given the proper amount of time allotted for their visit and to enable us to provide the highest quality care to everyone, it’s very important for each scheduled patient to attend their visit on time.
Please review the following policies:
1. Please notify the Pediatric and Adolescent Medical Center at least 24 hours prior to your scheduled appointment should you need to change or cancel your reserved slot.
2. If less than a 24-hour notice is given, the cancellation will be documented as a “No-Show/Missed” appointment.
3. If you do not present to the clinic for your appointment at the designated time, this will be documented as a “No-Show/Missed” appointment.
4. Pediatric and Adolescent Medical center reserves the right to release/discharge patients from our practice who have neglected to show up to or have missed more than 3 appointments.
How to Cancel Your Appointment
To cancel appointments, please call Pediatric and Adolescent Medical Center at (469)758-0232. If you do not reach us, please leave a detailed message on our voicemail. If you would like to reschedule your appointment, please leave your phone number. We will return your call and give you the next available appointment time.
Referrals
If you should require a referral to a specialist, please allow 5 business days for all non-emergent referrals to be processed. It is your responsibility to know if a selected specialist participates in your insurance plan. We must approve all referrals before they’re issued.
Prescriptions
Please allow 3 business days for your controlled substance prescription to be refilled. Children on controlled substances Asthma and/or Allergy medications are expected to be seen by a provider every three (3) months.